Privacy Policy | TalentOS

Last updated: 3 August 2026

TalentOS is operated by TalentOperatingSystems, Corp. (“TalentOS”, “we”, “our”, “us”). TalentOS gives each person on a team their own AI teammate, called a Talent, which works inside chat tools like Slack and Telegram and can act in the tools that person connects.

Because a Talent works with real accounts and real data, this policy tries to be specific about what it can reach, who can see it, and how long we keep it. If anything here is unclear, email support@talentos.so.

1. Who This Policy Covers

Organizations that create a TalentOS workspace (the “customer”)
Individual members who use a Talent inside that workspace
Visitors to talentos.so

Where an organization controls the workspace, that organization is the data controller for the work data processed in it, and we act as a processor on its behalf. Our agreement with the organization governs that processing, and where it conflicts with this policy for workspace data, the agreement controls.

2. Information We Collect

2.1 Account and workspace information

Name, email address, and profile details
Company name, workspace name, role, and team or department membership
Authentication identifiers from providers you sign in with

2.2 Conversations and content

Messages you exchange with your Talent, and files you send it
Instructions, workflows, and routines you create
Job records and receipts: the steps a Talent took, what it touched, and what it cost
Knowledge you or your Talent propose for the shared company brain

2.3 Data from tools you connect

When you connect a tool such as Gmail, Google Calendar, Google Drive, Slack, Notion, GitHub, HubSpot, Asana, or Airtable, you authorize your Talent to reach that account through the permissions you grant. We store the access credentials needed to maintain the connection, and we process the specific content your Talent needs to carry out the job you asked for.

Connections are made per person, with that person's own access, and only theirs.
A Talent operates within the permissions you set, not with administrator credentials.
You can disconnect any tool at any time, which revokes the stored credentials.

2.4 Usage and device information

Log data, timestamps, IP address, browser and device type
Feature usage, credit consumption, and error diagnostics

2.5 Billing information

Plan, seat count, and payment history. Card details are handled by our payment processor and are not stored on our systems.

3. Google User Data

If you connect a Google account, TalentOS requests only the scopes needed for the features you use, and we ask for the narrowest scope that will do the job.

What we access: depending on the scopes you grant, this may include Gmail messages, Google Calendar events, Google Drive files, and Google Docs or Sheets content.
How we use it: solely to perform the tasks you or your Talent initiate, such as triaging an inbox, drafting a reply, reading a document to answer a question, or scheduling a meeting.
How we store it: access and refresh tokens are encrypted at rest. We retain Google content only as long as needed to complete the task and to show you the resulting job record, unless you explicitly save it into your workspace.
How we share it: we do not sell it, and we do not use it for advertising. It is disclosed only to the model providers listed in section 5 to generate the output you requested, and to no one else except as described in section 8.

TalentOS's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We do not use Google user data to train generalized artificial intelligence or machine learning models. Humans do not read your Google user data except where you specifically ask us to for support, where it is necessary for security or to investigate abuse, or where the law requires it.

4. How We Use Information

To run your Talent and carry out the jobs you ask it to do
To maintain memory and context so you do not have to re-explain your work
To enforce the permissions, approvals, and spending limits you configure
To produce receipts so you can see what happened
To provide support, keep the service secure, and prevent abuse
To bill you and to meet legal obligations

We do not sell personal data, and we do not use your content to serve you advertising.

5. AI Models and Subprocessors

To generate output, TalentOS sends the relevant parts of your request to third-party model providers, which may include Anthropic, OpenAI, and Google. We also rely on service providers for hosting, storage, payments, error monitoring, and analytics.

We contract with these providers to process data only on our instructions.
We do not permit your workspace content to be used to train third-party models, and we do not use it to train our own general-purpose models.
A current list of subprocessors is available on request at support@talentos.so.

6. What Your Administrator Can and Cannot See

This matters, so it is stated plainly.

Private by default: your one-to-one conversations with your Talent, and your personal memory, are not readable by your manager or workspace administrator through the product.
Visible to the workspace: anything you publish, such as a shared workflow or knowledge you approve into the company brain, and any activity in a shared channel, which is visible to the people in it.
Available to administrators: billing and credit usage, seat membership, connected tool inventory, permission settings, and security or audit logs.

Because the workspace belongs to your organization, the organization may have independent legal rights to request data from us, and applicable law or your employment agreement may permit that. Treat the workspace as a work system, not a personal one.

7. The Company Brain and Shared Workflows

Knowledge does not enter the shared company brain automatically. A Talent proposes it and a human approves it.
Once approved, it is available to other Talents in the workspace.
Your private conversations and personal memory are not added to the company brain.
Sharing beyond your own team is governed: department-wide sharing requires a manager, company-wide requires an administrator.

8. When We Share Information

With the model providers and service providers described in section 5
With the third-party tools you connect, when your Talent acts in them at your direction
With your organization, as described in section 6
When required by law, or to protect the rights, safety, and property of TalentOS, our users, or the public
In a merger, acquisition, or sale of assets, in which case we will give notice before your information becomes subject to a different policy

9. Retention and Deletion

We keep workspace data for as long as the workspace is active.
When a member leaves: their private conversations and personal memory are removed with their account. Workflows and knowledge they published to the workspace remain, because those belong to the organization.
When a workspace closes: we delete or anonymize workspace data within 90 days, except where we must keep records for legal, tax, or fraud-prevention reasons.
Disconnecting a tool revokes its stored credentials.
You can request deletion at support@talentos.so.

10. Security

Encryption in transit, and encryption at rest for stored credentials
Scoped, per-person access rather than shared administrator credentials
Approval gates on sensitive actions, spending caps, and an immediate stop control
Access controls and logging on our internal systems

No system is perfectly secure. Keep your credentials safe, and tell us at support@talentos.so if you suspect a problem.

11. International Transfers

We operate globally, and your information may be processed in countries other than your own, including the United States. Where required, we rely on appropriate safeguards such as the European Commission's standard contractual clauses.

12. Your Rights

Depending on where you live, you may have the right to:

Access a copy of your data
Correct inaccurate data
Delete data
Object to or restrict certain processing
Port your data to another service
Withdraw consent, including by disconnecting a tool

Write to support@talentos.so and we will respond within the period the applicable law requires. If your data sits in an employer-controlled workspace, we may direct your request to that organization.

13. Children

TalentOS for Teams is a workplace product and is not directed at children. We do not knowingly collect personal information from anyone under 16 through it.

14. Changes

We may update this policy as the product changes. We will update the date at the top, and for material changes we will give notice in the product or by email before they take effect.

15. Contact

TalentOperatingSystems, Corp. — support@talentos.so