Terms of Use | TalentOS

Last updated: 3 August 2026

These Terms of Use are an agreement between you and TalentOperatingSystems, Corp. (“TalentOS”, “we”, “us”). They govern your access to and use of TalentOS. By creating an account or using the service, you agree to them. If you are agreeing on behalf of a company, you confirm you have authority to bind it, and “you” means that company.

1. The Service

TalentOS gives each member of a workspace a personal AI teammate, called a Talent, that works inside chat tools such as Slack and Telegram and can take actions in the third-party tools that member connects. The service includes memory, a shared company brain, publishable workflows and routines, permissions, approvals, and job receipts.

We may add, change, or remove features. If we materially reduce a feature you rely on, we will give reasonable notice.

2. Accounts, Workspaces, and Administrators

A workspace is controlled by the organization that creates it.
Workspace administrators can add and remove members, set permissions and approval rules, manage connected tools, and control spending.
Administrators can access workspace-level information such as billing, credit usage, audit logs, and published content. What they can and cannot see is set out in our Privacy Policy.
You are responsible for activity under your account and for keeping your credentials secure.

3. Eligibility

You must be at least 16 years old and legally able to enter into this agreement. TalentOS for Teams is a workplace product and is not offered to children.

4. Your Content and Your Data

You keep ownership of everything you put into TalentOS, including your messages, files, instructions, workflows, and any data reached through the tools you connect.
You grant us a limited licence to host, process, and transmit that content only to operate the service for you, including sending the relevant parts to the model providers named in our Privacy Policy.
We do not use your workspace content to train general-purpose AI models, and we do not permit our model providers to do so.
You are responsible for having the rights to the content and accounts you connect.

5. AI Output

Read this section carefully, because it describes the main limitation of the product.

AI output is generated by statistical models and can be wrong, incomplete, or misleading, even when it reads as confident and well-sourced.
Output is not legal, financial, tax, medical, or professional advice, and must not be relied on as such.
You are responsible for reviewing output before you act on it, and for any decision you or your organization make on the basis of it.
Output is not guaranteed to be unique. Similar prompts may produce similar results for other customers, and we make no representation that output is free of third-party rights.

6. Automated Actions, Permissions, and Approvals

A Talent can take real actions in your connected tools, such as sending an email, editing a document, or creating a calendar event. This is the point of the product, and it carries real consequences.

You choose what each Talent can reach, and you set each sensitive action to require approval, run automatically, or be switched off.
Actions you configure to run automatically, and actions you approve, are your actions and your responsibility. This includes actions taken by routines you schedule and workflows you adopt from others.
You are responsible for reviewing the permissions you grant, and for reviewing them again as roles change.
You can stop a running job at any time, but an action that has already been taken in a third-party tool, such as an email that has already been sent, may not be reversible.

7. Connected Third-Party Services

Connecting a tool authorizes TalentOS to act in it on your behalf, within the permissions you grant. You can disconnect at any time.
Your use of a third-party service remains governed by that service's own terms, and you must not use TalentOS in a way that breaches them.
We are not responsible for third-party services, for their availability, or for changes they make that affect how TalentOS works with them.

8. Acceptable Use

You agree not to use TalentOS to:

Break the law, infringe intellectual property, or violate anyone's privacy
Access accounts or data you are not authorized to access
Send spam, run deceptive campaigns, or impersonate a person or organization
Generate content that sexualizes minors, incites violence, or facilitates serious harm
Make automated decisions about people that produce legal or similarly significant effects, such as hiring, firing, credit, housing, or insurance decisions, without meaningful human review
Reverse engineer the service, or use it to build a competing product
Circumvent credit limits, rate limits, permissions, or approval controls
Resell or provide the service to a third party except as expressly agreed

We may suspend or terminate access for violations, and may act immediately where there is risk of harm.

9. Plans, Credits, and Billing

Plans, prices, credit allowances, and trial terms are described on our pricing page and are incorporated into these terms.
Paid plans are billed per member in advance, monthly or annually, according to the plan you select.
Credits are consumed as your Talents work. Credits are pooled across the workspace, have no cash value, and are not redeemable or transferable.
The free trial requires no card. At the end of it, access to paid features stops unless you choose a paid plan.
Fees are exclusive of taxes, and are non-refundable except where the law requires otherwise. Non-payment may result in suspension.
We may change pricing with at least 30 days' notice, effective at your next renewal.

10. Intellectual Property and Feedback

TalentOS owns the service, its software, models, and branding. These terms grant you no ownership in them.
As between you and us, you own your content and, to the extent permitted by law, the output generated for you.
If you send us feedback or suggestions, we may use them without obligation or compensation to you.

11. Confidentiality

Each party will protect the other's non-public information with at least reasonable care and use it only to perform under these terms. This does not apply to information that is public, independently developed, or lawfully received from a third party.

12. Term, Termination, and Export

You may stop using TalentOS or close your workspace at any time.
We may suspend or terminate access for breach of these terms, non-payment, or risk to the service.
On termination you may export your workspace data for 30 days. After that we delete or anonymize it as described in our Privacy Policy.
Sections that by their nature should survive termination will survive it.

13. Disclaimers

The service is provided “as is” and “as available”. To the maximum extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error free, or that AI output will be accurate or fit for your purposes.

14. Limitation of Liability

To the maximum extent permitted by law:

Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data.
Our total aggregate liability arising out of or relating to these terms is limited to the amounts you paid us in the 12 months before the event giving rise to the claim.

These limits do not apply to liability that cannot be excluded by law. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

15. Indemnification

You will defend and indemnify TalentOS against third-party claims arising from your content, your use of the service, actions your Talents take at your configuration, or your breach of these terms or of applicable law.

16. Changes to These Terms

We may update these terms. We will update the date at the top, and for material changes we will give notice in the product or by email before they take effect. Continuing to use the service after that means you accept the updated terms.

17. Governing Law and Disputes

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law rules. The state and federal courts located in the State of Delaware have exclusive jurisdiction over any dispute arising out of or relating to these terms, and both parties consent to personal jurisdiction and venue there. Either party may still seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

The United Nations Convention on Contracts for the International Sale of Goods does not apply. Nothing in this section removes any consumer right that the law of your country of residence grants you and does not allow to be waived, including the right to bring proceedings in your local courts where that law so provides.

18. Contact

TalentOperatingSystems, Corp. — support@talentos.so